.el-atd-open{display:block!important;appearance:none!important;-webkit-appearance:none!important;margin-top:12px!important;width:100%!important;min-height:48px!important;padding:12px 18px!important;box-sizing:border-box!important;border:var(--ats-btn-border-width,0px) solid var(--ats-btn-border,#2563eb)!important;border-radius:var(--ats-btn-radius,4px)!important;background:var(--ats-btn-bg,#2563eb)!important;background-image:none!important;color:var(--ats-btn-color,#fff)!important;font-family:var(--ats-btn-font-family,Arial,sans-serif)!important;font-size:var(--ats-btn-font-size,15px)!important;font-weight:600!important;line-height:1.25!important;text-align:center!important;text-transform:none!important;text-decoration:none!important;box-shadow:none!important;cursor:pointer!important;outline:none!important}
.el-atd-chat{position:fixed!important;inset:0!important;width:100vw!important;height:100vh!important;margin:0!important;padding:20px!important;background:var(--ats-popup-overlay,rgba(0,0,0,.48));z-index:2147483646!important;isolation:isolate;display:none;align-items:center;justify-content:center;box-sizing:border-box;font-family:Arial,sans-serif;transform:none!important}
.el-atd-chat.open{display:flex!important}
.el-atd-dialog{position:relative!important;z-index:2!important;pointer-events:auto!important;user-select:text!important;width:520px;max-width:calc(100vw - 32px);height:720px;max-height:calc(100vh - 32px);background:var(--ats-popup-bg,#fff);border:var(--ats-popup-border-width,0px) solid var(--ats-popup-border,#d9dee5);border-radius:var(--ats-popup-radius,14px);box-shadow:0 18px 55px rgba(0,0,0,.32);font-family:var(--ats-popup-font-family,Arial,sans-serif);font-size:var(--ats-popup-font-size,14px);overflow:hidden;display:flex;flex-direction:column;box-sizing:border-box}
.el-atd-head{flex:0 0 auto;background:var(--ats-popup-header,#2563eb);color:var(--ats-popup-header-text,#fff);padding:16px 18px;display:flex;justify-content:space-between;align-items:center}
.el-atd-close{background:#fff!important;border:0!important;color:#333!important;width:42px;height:42px;padding:0!important;border-radius:0!important;font-size:24px;line-height:42px;cursor:pointer}
.el-atd-context{display:flex;align-items:center;gap:12px;flex:0 0 auto;padding:12px 14px;background:#f5f7f8;font-size:18px;line-height:1.45;color:#555;border-bottom:1px solid #eee;min-height:62px;box-sizing:border-box}.el-atd-product-thumb{width:48px;height:48px;flex:0 0 48px;object-fit:cover;border-radius:7px;background:#fff;border:1px solid #e5e7eb;display:block}.el-atd-product-name{display:block;min-width:0;font-size:var(--ats-product-title-font-size,18px);font-weight:var(--ats-product-title-font-weight,500);color:#3f3f46}
.el-atd-messages{flex:1 1 auto;min-height:0;padding:12px;overflow:auto;background:#fafafa}.el-atd-welcome{padding:20px 16px;text-align:center;color:#555;font-size:14px;line-height:1.55}.el-atd-welcome strong{display:block;color:#222;font-size:16px;margin-bottom:8px}
.el-atd-msg{max-width:82%;padding:9px 11px;margin:6px 0;border-radius:10px;white-space:pre-wrap;word-break:break-word;font-size:14px}.el-atd-msg.me{margin-left:auto;background:#dcf8c6}.el-atd-msg.agent{background:#fff;border:1px solid #eee}.el-atd-system{font-size:12px;color:#777;text-align:center;margin:10px}
.el-atd-start,.el-atd-compose{position:relative;z-index:2147483647!important;pointer-events:auto!important;flex:0 0 auto;padding:10px 12px;border-top:1px solid #e5e5e5;background:#f0f2f5}.el-atd-start input{pointer-events:auto!important;user-select:text!important;cursor:text!important;opacity:1!important;visibility:visible!important;position:relative!important;z-index:2147483647!important;display:block!important;width:100%!important;box-sizing:border-box;margin-bottom:8px;padding:10px;border:1px solid #ddd;border-radius:5px;background:#fff!important;color:#333!important;-webkit-user-select:text!important;-webkit-appearance:none!important}.el-atd-start-btn{width:100%;padding:10px;background:var(--ats-popup-header,#2563eb);color:#fff;border:0;border-radius:5px;cursor:pointer;font-weight:600}.el-atd-compose{display:none!important;align-items:center!important;gap:6px!important;min-height:62px!important;height:auto!important;box-sizing:border-box!important;padding:10px 12px!important}.el-atd-tool,.el-atd-send{flex:0 0 40px;width:40px;height:40px;padding:0;background:transparent!important;color:#566!important;border:0!important;border-radius:50%;cursor:pointer;font-size:22px;display:flex;align-items:center;justify-content:center;line-height:1}.el-atd-tool:hover,.el-atd-send:hover{background:#e2e5e7!important}.el-atd-emoji{font-size:26px;color:#566}.el-atd-input{flex:1 1 auto!important;width:auto!important;min-width:0!important;height:42px!important;min-height:42px!important;max-height:42px!important;box-sizing:border-box!important;resize:none!important;border:1px solid #d9dde1!important;border-radius:22px!important;padding:0 15px!important;margin:0!important;background:#fff!important;color:#333!important;font-family:Arial,sans-serif!important;font-size:15px!important;line-height:42px!important;outline:none!important;box-shadow:none!important;-webkit-appearance:none!important;appearance:none!important;display:block!important;overflow:hidden!important;vertical-align:middle!important}.el-atd-input:focus{border:1px solid #bfc5ca!important;box-shadow:none!important;outline:none!important}
.el-atd-compose.is-open{display:flex!important}.el-atd-end.is-open{display:block!important}.el-atd-end.is-hidden{display:none!important}.el-atd-send.el-atd-mic{font-size:18px}.el-atd-send.el-atd-has-text{background:var(--ats-popup-header,#2563eb)!important;color:#fff!important;font-size:18px}.el-atd-send.el-atd-has-text:hover{filter:brightness(.9)}.el-atd-send:disabled{opacity:.55;cursor:default}.el-atd-emoji-panel{position:absolute;left:52px;bottom:58px;z-index:2147483647;background:#fff;border:1px solid #ddd;border-radius:10px;box-shadow:0 8px 24px rgba(0,0,0,.18);padding:8px;display:flex;flex-wrap:wrap;gap:4px;width:210px}.el-atd-emoji-panel button{width:34px;height:34px;border:0;background:transparent;border-radius:6px;font-size:20px;cursor:pointer}.el-atd-emoji-panel button:hover{background:#f0f2f5}
@media(max-width:600px){.el-atd-chat{padding:8px!important}.el-atd-dialog{width:100%;max-width:none;height:92vh;max-height:92vh}.el-atd-open{font-size:14px}}

.el-atd-head-actions,.el-a-head-actions{display:flex;align-items:center;gap:8px}.el-atd-end{background:transparent!important;border:1px solid rgba(255,255,255,.65)!important;color:#fff!important;border-radius:6px!important;padding:7px 9px!important;font-size:12px!important;cursor:pointer}.el-atd-end:hover{background:rgba(255,255,255,.12)!important}.el-atd-end:disabled{opacity:.7;cursor:default}.el-a-head-actions{gap:10px}.el-a-head-actions .button{white-space:nowrap}.el-atd-system{font-size:12px;color:#777;text-align:center;margin:10px;padding:6px 10px}


/* Fechar: X dentro de um círculo, sem o quadrado branco antigo. */
.el-atd-close{width:40px!important;height:40px!important;min-width:40px!important;padding:0!important;border:2px solid rgba(255,255,255,.95)!important;border-radius:50%!important;background:rgba(255,255,255,.12)!important;color:#fff!important;font-size:22px!important;font-weight:700!important;line-height:36px!important;display:flex!important;align-items:center!important;justify-content:center!important;box-sizing:border-box!important;cursor:pointer!important;box-shadow:none!important}
.el-atd-close:hover{background:#fff!important;color:var(--ats-popup-header,#2563eb)!important}
.el-atd-start input{margin-bottom:8px!important}

/* v1.0.51 - campos obrigatorios e fechar circular */
.el-atd-start .el-atd-phone{display:block!important;width:100%!important;box-sizing:border-box!important;margin-bottom:8px!important;padding:10px!important;border:1px solid #ddd!important;border-radius:5px!important;background:#fff!important;color:#333!important;pointer-events:auto!important;opacity:1!important;visibility:visible!important;}
.el-atd-start .el-atd-email{display:block!important;}
.el-atd-close{width:40px!important;height:40px!important;min-width:40px!important;padding:0!important;border:2px solid rgba(255,255,255,.95)!important;border-radius:50%!important;background:rgba(255,255,255,.12)!important;color:#fff!important;font-size:22px!important;font-weight:700!important;line-height:36px!important;display:flex!important;align-items:center!important;justify-content:center!important;box-sizing:border-box!important;}

/* v1.0.97 - seleção de departamento antes do início */
.el-atd-start .el-atd-department{display:block!important;width:100%!important;height:46px!important;box-sizing:border-box!important;margin:0 0 8px!important;padding:0 12px!important;border:1px solid #d7dce1!important;border-radius:5px!important;background:#fff!important;color:#333!important;font-size:15px!important;cursor:pointer!important;appearance:auto!important;}
.el-atd-start .el-atd-department:focus{border-color:#b7bdc5!important;outline:none!important;box-shadow:0 0 0 2px rgba(37,99,235,.10)!important;}
.el-atd-no-departments{font-size:12px!important;color:#777!important;text-align:center!important;padding:8px 4px 0!important;}


/* v1.0.99 - cartão moderno do atendente, usando a foto cadastrada */
.el-atd-widget .el-atd-open.el-atd-agent-card{
  position:relative!important;display:flex!important;align-items:center!important;width:100%!important;min-height:112px!important;height:auto!important;margin-top:12px!important;padding:14px 16px!important;box-sizing:border-box!important;border:var(--ats-agent-bw,1px) solid var(--ats-agent-border,#e3e9f2)!important;border-radius:var(--ats-agent-radius,18px)!important;background:var(--ats-agent-bg,#fff)!important;background-image:none!important;color:var(--ats-agent-title,#172033)!important;font-family:var(--ats-agent-font,Arial,sans-serif)!important;font-size:inherit!important;font-weight:400!important;line-height:normal!important;text-align:left!important;text-transform:none!important;text-decoration:none!important;box-shadow:0 5px 18px rgba(25,43,77,.08)!important;cursor:pointer!important;outline:none!important;overflow:hidden!important;gap:13px!important;transition:border-color .18s ease,box-shadow .18s ease,transform .18s ease!important
}
.el-atd-widget .el-atd-open.el-atd-agent-card:hover{border-color:var(--ats-agent-hover-border,#c9d8ee)!important;box-shadow:0 9px 25px rgba(25,43,77,.12)!important;transform:translateY(-1px)!important}
.el-atd-widget .el-atd-open.el-atd-agent-card:focus-visible{border-color:#2563eb!important;box-shadow:0 0 0 3px rgba(37,99,235,.12),0 8px 24px rgba(25,43,77,.10)!important}
.el-atd-agent-avatar{position:relative!important;display:flex!important;align-items:center!important;justify-content:center!important;flex:0 0 var(--ats-agent-avatar,66px)!important;width:var(--ats-agent-avatar,66px)!important;height:var(--ats-agent-avatar,66px)!important;border-radius:50%!important;background:#eef3fa!important;overflow:visible!important}
.el-atd-agent-avatar img{display:block!important;width:var(--ats-agent-avatar,66px)!important;height:var(--ats-agent-avatar,66px)!important;object-fit:cover!important;border-radius:50%!important;border:3px solid #fff!important;box-shadow:0 1px 5px rgba(20,36,64,.12)!important}
.el-atd-agent-avatar.is-initials{color:#2563eb!important;font-size:19px!important;font-weight:700!important;border:1px solid #dce6f4!important}
.el-atd-agent-status-dot{position:absolute!important;right:-1px!important;bottom:1px!important;width:15px!important;height:15px!important;border-radius:50%!important;background:#b8c0cb!important;border:3px solid #fff!important;box-sizing:content-box!important}
.el-atd-agent-status-dot.is-online{background:#20bf67!important}
.el-atd-agent-copy{display:flex!important;flex:1 1 auto!important;min-width:0!important;flex-direction:column!important;align-items:flex-start!important;gap:2px!important;text-align:left!important}
.el-atd-agent-copy.is-empty{gap:5px!important}
.el-atd-agent-title{display:block!important;color:var(--ats-agent-title,#172033)!important;font-size:var(--ats-agent-title-size,18px)!important;font-weight:650!important;line-height:1.25!important;white-space:nowrap!important;overflow:hidden!important;text-overflow:ellipsis!important;max-width:100%!important}
.el-atd-agent-name{display:block!important;color:var(--ats-agent-name,#4a5568)!important;font-size:var(--ats-agent-name-size,14px)!important;font-weight:500!important;line-height:1.35!important;white-space:nowrap!important;overflow:hidden!important;text-overflow:ellipsis!important;max-width:100%!important}
.el-atd-agent-status{display:flex!important;align-items:center!important;gap:6px!important;color:#718096!important;font-size:var(--ats-agent-status-size,13px)!important;font-weight:500!important;line-height:1.35!important;white-space:nowrap!important}
.el-atd-agent-status.is-online{color:var(--ats-agent-online,#20a85b)!important}.el-atd-agent-status.is-offline{color:var(--ats-agent-offline,#7a8492)!important}
.el-atd-agent-status-bullet{display:inline-block!important;width:7px!important;height:7px!important;flex:0 0 7px!important;border-radius:50%!important;background:#aeb7c4!important}
.el-atd-agent-status.is-online .el-atd-agent-status-bullet{background:var(--ats-agent-online,#20bf67)!important}.el-atd-agent-status.is-offline .el-atd-agent-status-bullet{background:var(--ats-agent-offline,#7a8492)!important}.el-atd-agent-separator{color:#c4cbd5!important;margin:0 2px!important}
.el-atd-agent-chat-icon{display:flex!important;align-items:center!important;justify-content:center!important;flex:0 0 42px!important;width:42px!important;height:42px!important;border-radius:50%!important;background:var(--ats-agent-icon-bg,#f1f6ff)!important;color:var(--ats-agent-icon,#2563eb)!important;transition:background .18s ease,transform .18s ease!important}
.el-atd-agent-chat-icon svg{display:block!important;width:22px!important;height:22px!important;fill:none!important;stroke:currentColor!important;stroke-width:1.7!important;stroke-linecap:round!important;stroke-linejoin:round!important}
.el-atd-widget .el-atd-open.el-atd-agent-card:hover .el-atd-agent-chat-icon{background:var(--ats-agent-icon-hover,#e7f0ff)!important;transform:scale(1.04)!important}
.el-atd-agent-chevron{flex:0 0 auto!important;color:#9aa6b6!important;font-size:30px!important;font-weight:300!important;line-height:1!important;margin-left:-2px!important;transition:transform .18s ease,color .18s ease!important}
.el-atd-widget .el-atd-open.el-atd-agent-card:hover .el-atd-agent-chevron{color:#2563eb!important;transform:translateX(2px)!important}
@media(max-width:600px){.el-atd-widget .el-atd-open.el-atd-agent-card{min-height:100px!important;padding:12px 13px!important;border-radius:15px!important;gap:10px!important}.el-atd-agent-avatar,.el-atd-agent-avatar img{width:58px!important;height:58px!important;flex-basis:58px!important}.el-atd-agent-status-dot{width:13px!important;height:13px!important;right:-1px!important;bottom:0!important}.el-atd-agent-title{font-size:16px!important}.el-atd-agent-name{font-size:13px!important}.el-atd-agent-status{font-size:12px!important}.el-atd-agent-chat-icon{width:38px!important;height:38px!important;flex-basis:38px!important}.el-atd-agent-chevron{font-size:26px!important}}


/* v1.0.101 - status do atendente somente dentro do popup */
.el-atd-agent-department{display:block!important;color:var(--ats-agent-name,#667085)!important;font-size:var(--ats-agent-status-size,13px)!important;font-weight:500!important;line-height:1.35!important;white-space:nowrap!important}
.el-atd-agent-state{margin:4px 0 12px;padding:0 2px}
.el-atd-agent-state-card{display:flex;align-items:center;gap:10px;padding:11px 12px;border:1px solid #e5eaf1;border-radius:12px;background:#fff;box-shadow:0 2px 10px rgba(25,43,77,.05)}
.el-atd-agent-state-avatar{position:relative;display:flex;align-items:center;justify-content:center;flex:0 0 52px;width:52px;height:52px;border-radius:50%;background:#eef3fa;overflow:visible}
.el-atd-agent-state-avatar img{display:block;width:52px;height:52px;object-fit:cover;border-radius:50%;border:2px solid #fff;box-shadow:0 1px 4px rgba(20,36,64,.12)}
.el-atd-agent-state-avatar.is-initials{color:#2563eb;font-weight:700;border:1px solid #dce6f4}
.el-atd-agent-state-dot{position:absolute;right:-1px;bottom:0;width:12px;height:12px;border-radius:50%;background:#aeb7c4;border:3px solid #fff;box-sizing:content-box}
.el-atd-agent-state-dot.is-online{background:#20bf67}
.el-atd-agent-state-copy{min-width:0;display:flex;flex-direction:column;gap:2px}
.el-atd-agent-state-name{font-size:14px;font-weight:650;color:#172033;line-height:1.25}
.el-atd-agent-state-status{display:flex;align-items:center;gap:5px;font-size:12px;font-weight:600;color:#7a8492}
.el-atd-agent-state-status.is-online{color:#20a85b}
.el-atd-agent-state-status i{width:7px;height:7px;border-radius:50%;background:#aeb7c4;display:inline-block}
.el-atd-agent-state-status.is-online i{background:#20bf67}
.el-atd-agent-state-message{margin:8px 2px 0;padding:10px 12px;border-radius:10px;background:#f7f9fb;color:#596579;text-align:center;font-size:13px;line-height:1.45}
.el-atd-offline-message{display:block!important;width:100%!important;min-height:90px!important;box-sizing:border-box!important;margin:0 0 8px!important;padding:11px 12px!important;border:1px solid #ddd!important;border-radius:6px!important;background:#fff!important;color:#333!important;font:inherit!important;resize:vertical!important}
.el-atd-offline-email-btn{display:block!important;width:100%!important;padding:10px!important;border:0!important;border-radius:5px!important;background:var(--ats-popup-header,#2563eb)!important;color:#fff!important;cursor:pointer!important;font-weight:600!important}
.el-atd-offline-email-btn:hover{filter:brightness(.94)}
.el-atd-offline-email-btn:disabled{opacity:.6;cursor:default}
.el-atd-offline-feedback{margin-top:8px;padding:8px 10px;border-radius:7px;text-align:center;font-size:12px;line-height:1.4;background:#edf9f1;color:#1d7a42}
.el-atd-offline-feedback.is-error{background:#fff1f1;color:#a22b2b}


/* v1.0.102 - status removido do cartão do produto; status exibido somente no popup */
.el-atd-widget .el-atd-agent-card .el-atd-agent-status-dot{display:none!important}
.el-atd-widget .el-atd-agent-copy{gap:2px!important}
.el-atd-widget .el-atd-agent-department{margin-top:1px!important}

/* v1.0.102 - estado do atendente no popup mais limpo */
.el-atd-agent-state{margin:2px 0 12px!important;padding:0!important}
.el-atd-agent-state-card{min-height:72px!important;padding:10px 12px!important;border:1px solid #e3e8ef!important;border-radius:12px!important;background:#fff!important;box-shadow:0 2px 9px rgba(25,43,77,.05)!important}
.el-atd-agent-state-card.is-offline{background:#fbfcfd!important}
.el-atd-agent-state-avatar{flex-basis:50px!important;width:50px!important;height:50px!important}
.el-atd-agent-state-avatar img{width:50px!important;height:50px!important}
.el-atd-agent-state-name{font-size:14px!important}
.el-atd-agent-state-status{font-size:12px!important}
.el-atd-agent-state-message{margin:8px 0 0!important;padding:10px 12px!important;border-radius:10px!important;background:#f5f7fa!important;color:#596579!important;text-align:left!important}
.el-atd-agent-state-message.is-online{border-left:3px solid #20bf67!important}
.el-atd-agent-state-message.is-offline{border-left:3px solid #aeb7c4!important;background:#f7f8fa!important}
.el-atd-agent-state-message span{font-size:12px!important;color:#7a8492!important}
.el-atd-start:has(.el-atd-offline-email-btn:not([hidden])){padding-top:9px!important}
.el-atd-start .el-atd-offline-message{min-height:82px!important}
.el-atd-offline-email-btn{min-height:44px!important}
@media(max-width:600px){.el-atd-agent-state-card{padding:9px 10px!important}.el-atd-agent-state-message{font-size:12.5px!important}}

/* v1.0.103 - popup maior e mais confortável, especialmente no celular */
.el-atd-dialog{min-height:640px!important}
.el-atd-start{padding:12px 14px!important}
@media(max-width:600px){.el-atd-dialog{min-height:0!important;height:92vh!important;max-height:92vh!important}.el-atd-context{padding:12px 14px!important}.el-atd-messages{padding:14px!important}.el-atd-start{padding:12px 14px!important}}
@media(max-width:600px) and (max-height:700px){.el-atd-dialog{height:96vh!important;max-height:96vh!important}.el-atd-head{padding:12px 14px!important}.el-atd-context{min-height:56px!important}.el-atd-product-thumb{width:44px!important;height:44px!important;flex-basis:44px!important}}

/* v1.0.104 - botão minimalista com ícone de atendente/headset, sem dados do atendente */
.el-atd-widget .el-atd-open.el-atd-agent-card{min-height:92px!important;padding:14px 16px!important;gap:14px!important}
.el-atd-support-icon{display:flex!important;align-items:center!important;justify-content:center!important;flex:0 0 62px!important;width:62px!important;height:62px!important;border-radius:50%!important;background:var(--ats-agent-icon-bg,#f1f6ff)!important;color:var(--ats-agent-icon,#173d68)!important;box-shadow:inset 0 0 0 1px rgba(37,99,235,.05)!important}
.el-atd-support-icon svg{display:block!important;width:42px!important;height:42px!important;fill:none!important;stroke:currentColor!important;stroke-width:2.1!important;stroke-linecap:round!important;stroke-linejoin:round!important}
.el-atd-agent-copy.is-empty{justify-content:center!important;gap:0!important}
.el-atd-agent-copy.is-empty .el-atd-agent-title{font-size:var(--ats-agent-title-size,18px)!important;font-weight:650!important;line-height:1.25!important}
.el-atd-widget .el-atd-open.el-atd-agent-card:hover .el-atd-support-icon{background:var(--ats-agent-icon-hover,#e7f0ff)!important;transform:scale(1.02)!important}
@media(max-width:600px){.el-atd-widget .el-atd-open.el-atd-agent-card{min-height:82px!important;padding:10px 12px!important;gap:10px!important}.el-atd-support-icon{flex-basis:54px!important;width:54px!important;height:54px!important}.el-atd-support-icon svg{width:36px!important;height:36px!important}.el-atd-agent-copy.is-empty .el-atd-agent-title{font-size:16px!important}.el-atd-agent-chat-icon{width:38px!important;height:38px!important;flex-basis:38px!important}.el-atd-agent-chevron{font-size:26px!important}}


/* v1.0.106 - confirmação de envio offline */
.el-atd-start.el-atd-offline-sent{display:flex!important;flex-direction:column!important;justify-content:center!important;min-height:180px!important}
.el-atd-offline-sent .el-atd-offline-feedback{display:flex!important;align-items:center!important;justify-content:center!important;min-height:92px!important;margin:0!important;padding:18px!important;border-radius:12px!important;background:#edf9f1!important;color:#19733f!important;border:1px solid #c9ecd6!important;font-size:15px!important;font-weight:600!important;line-height:1.5!important;text-align:center!important;box-sizing:border-box!important}

/* v1.0.114 - identidade do atendente nas respostas */
.el-atd-msg.agent{padding:10px 12px!important;background:#fff!important;border:1px solid #e7ebf0!important;box-shadow:0 1px 2px rgba(20,35,60,.04)!important}
.el-atd-msg-agent-head{display:flex!important;align-items:center!important;gap:8px!important;margin-bottom:7px!important;color:#172033!important;font-size:12px!important;font-weight:700!important}
.el-atd-msg-agent-avatar{width:28px!important;height:28px!important;min-width:28px!important;border-radius:50%!important;overflow:hidden!important;background:#edf3fb!important;display:flex!important;align-items:center!important;justify-content:center!important;color:#2563eb!important;font-weight:700!important}
.el-atd-msg-agent-avatar img{width:100%!important;height:100%!important;object-fit:cover!important;display:block!important}
.el-atd-msg-agent-initial{font-size:12px!important}
.el-atd-msg-body{line-height:1.5!important}

/* v1.0.115 - fotos e anexos no chat */
.el-atd-msg-attachment{margin-top:7px}.el-atd-msg-image a{display:inline-block;max-width:220px}.el-atd-msg-image img{display:block;max-width:220px;max-height:180px;width:auto;height:auto;border-radius:10px;border:1px solid #dfe5ec}.el-atd-msg-attachment small{display:block;margin-top:3px;font-size:10px;color:#718096}.el-atd-msg-file a{display:inline-flex;align-items:center;gap:6px;padding:8px 10px;border:1px solid #dfe5ec;border-radius:9px;background:#f7f9fc;color:#2563eb;text-decoration:none;font-size:12px}.el-atd-file-input{display:none!important}
.el-atd-tool.el-atd-camera,.el-atd-tool.el-atd-attach{font-size:19px!important}

/* v1.0.117 - botão para baixar anexos no popup do cliente */
.el-atd-download{display:inline-flex!important;align-items:center;justify-content:center;margin-top:6px!important;margin-right:6px;padding:5px 9px!important;border:1px solid #2563eb!important;border-radius:7px!important;background:#fff!important;color:#2563eb!important;text-decoration:none!important;font-size:11px!important;font-weight:600!important;line-height:1.2!important;cursor:pointer!important}.el-atd-download:hover{background:#2563eb!important;color:#fff!important}.el-atd-msg-file .el-atd-download{vertical-align:middle}.el-atd-msg-image .el-atd-download{margin-left:0!important}

/* v1.0.126 - confirmação ao fechar pop-up com conversa em andamento */
.el-atd-close-confirm{position:absolute;inset:0;z-index:50;display:none;align-items:center;justify-content:center;padding:22px;background:rgba(15,23,42,.42);backdrop-filter:blur(2px);box-sizing:border-box}
.el-atd-close-confirm.is-open{display:flex!important}
.el-atd-close-confirm-card{width:min(390px,calc(100% - 24px));background:#fff;border:1px solid #e5eaf1;border-radius:18px;box-shadow:0 18px 55px rgba(15,23,42,.22);padding:24px;text-align:center;color:#172033}
.el-atd-close-confirm-icon{width:48px;height:48px;margin:0 auto 12px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#eef5ff;color:#2563eb;font-size:23px}
.el-atd-close-confirm-card strong{display:block;font-size:19px;line-height:1.3;margin-bottom:8px}
.el-atd-close-confirm-card p{margin:0;color:#667085;font-size:15px;line-height:1.55}
.el-atd-close-confirm-actions{display:flex;gap:9px;margin-top:19px}
.el-atd-close-confirm-actions button{flex:1;min-height:42px;border-radius:10px;padding:9px 12px;font-size:13px;font-weight:650;cursor:pointer;transition:.18s ease}
.el-atd-close-confirm-continue{border:1px solid #d8e0ea;background:#fff;color:#344054}
.el-atd-close-confirm-continue:hover{background:#f6f8fb;border-color:#c8d2df}
.el-atd-close-confirm-end{border:1px solid #dc3545;background:#dc3545;color:#fff;box-shadow:0 3px 8px rgba(220,53,69,.18)}
.el-atd-close-confirm-end:hover{background:#bd2535;border-color:#bd2535;transform:translateY(-1px)}
@media(max-width:600px){.el-atd-close-confirm{padding:14px}.el-atd-close-confirm-card{padding:20px 17px;border-radius:15px}.el-atd-close-confirm-actions{flex-direction:column}}

/* Mensagens de encerramento: maior legibilidade */
.el-atd-system{font-size:15px;line-height:1.55;}


/* v1.0.147 - identificação visual das mensagens do cliente */
.el-atd-msg-customer-head{display:flex;align-items:center;gap:7px;margin:0 0 6px;color:#526174;font-size:11px;font-weight:700;}
.el-atd-msg-customer-avatar{width:25px;height:25px;border-radius:50%;display:inline-grid;place-items:center;background:#eef4ff;color:#2563eb;border:1px solid #d7e3f8;flex:0 0 25px;}
.el-atd-msg-customer-avatar svg{width:15px;height:15px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;}
.el-atd-msg.me .el-atd-msg-body{margin-top:0;}

/* v1.0.148 - fallback visual para identificação do cliente, inclusive quando o navegador ainda estiver com JS antigo em cache */
.el-atd-msg.me:not(:has(.el-atd-msg-customer-head))::before{content:'Você';display:flex!important;align-items:center!important;gap:6px!important;font-size:11px!important;font-weight:700!important;color:#526174!important;min-height:25px!important;margin:0 0 6px!important;padding-left:31px!important;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ccircle cx='12' cy='8' r='3.5' fill='none' stroke='%232563eb' stroke-width='1.7'/%3E%3Cpath d='M5.5 20c.7-3.6 3-5.5 6.5-5.5s5.8 1.9 6.5 5.5' fill='none' stroke='%232563eb' stroke-width='1.7' stroke-linecap='round'/%3E%3C/svg%3E");background-repeat:no-repeat!important;background-position:left center!important;background-size:25px 25px!important;}


/* v1.0.152 - pré-visualização de anexos do cliente, estilo WhatsApp */
.el-atd-attachment-preview{
 position:absolute!important;
 inset:0!important;
 z-index:80!important;
 display:none!important;
 flex-direction:column!important;
 overflow:hidden!important;
 box-sizing:border-box!important;
 background:#f5f7fa!important;
 border-radius:inherit!important;
}
.el-atd-attachment-preview.is-open{display:flex!important}
.el-atd-attachment-preview-head{
 flex:0 0 56px!important;
 height:56px!important;
 display:flex!important;
 align-items:center!important;
 justify-content:space-between!important;
 padding:0 16px!important;
 background:#2563eb!important;
 color:#fff!important;
 border-bottom:1px solid rgba(0,0,0,.08)!important;
 box-sizing:border-box!important;
}
.el-atd-attachment-preview-head strong{font-size:15px!important;font-weight:700!important}
.el-atd-attachment-preview-close{width:34px!important;height:34px!important;border:0!important;border-radius:50%!important;background:rgba(255,255,255,.16)!important;color:#fff!important;font-size:22px!important;line-height:1!important;cursor:pointer!important}
.el-atd-attachment-preview-body{
 flex:1 1 auto!important;
 min-height:0!important;
 display:flex!important;
 align-items:center!important;
 justify-content:center!important;
 padding:22px!important;
 overflow:hidden!important;
 background:#eef2f5!important;
 box-sizing:border-box!important;
}
.el-atd-attachment-preview-image{
 display:block!important;
 width:auto!important;
 height:auto!important;
 max-width:min(100%,360px)!important;
 max-height:min(100%,390px)!important;
 object-fit:contain!important;
 border-radius:12px!important;
 border:1px solid #d9e0e8!important;
 background:#fff!important;
 box-shadow:0 8px 24px rgba(15,23,42,.14)!important;
}
.el-atd-attachment-preview-file{width:min(380px,90%)!important;padding:24px 20px!important;text-align:center!important;background:#fff!important;border:1px solid #dbe3ec!important;border-radius:15px!important;box-shadow:0 8px 24px rgba(15,23,42,.10)!important;box-sizing:border-box!important}
.el-atd-attachment-preview-file-icon{width:68px!important;height:82px!important;margin:0 auto 13px!important;border-radius:10px!important;background:#eaf1ff!important;color:#2563eb!important;display:grid!important;place-items:center!important;font-size:12px!important;font-weight:800!important;border:1px solid #cbd9f2!important}
.el-atd-attachment-preview-file strong{display:block!important;color:#172033!important;font-size:14px!important;line-height:1.4!important;word-break:break-word!important}
.el-atd-attachment-preview-file span{display:block!important;margin-top:5px!important;color:#718096!important;font-size:12px!important}
.el-atd-attachment-preview-foot{
 flex:0 0 auto!important;
 display:flex!important;
 justify-content:flex-end!important;
 align-items:center!important;
 gap:10px!important;
 padding:12px 14px!important;
 background:#fff!important;
 border-top:1px solid #e2e8f0!important;
 box-sizing:border-box!important;
}
.el-atd-attachment-preview-cancel{height:42px!important;padding:0 17px!important;border:1px solid #cfd8e2!important;background:#fff!important;color:#475569!important;border-radius:21px!important;font-weight:700!important;cursor:pointer!important}
.el-atd-attachment-preview-send{height:44px!important;padding:0 20px!important;border:0!important;border-radius:22px!important;background:#2563eb!important;color:#fff!important;font-weight:700!important;cursor:pointer!important;box-shadow:0 5px 14px rgba(37,99,235,.22)!important}
.el-atd-attachment-preview-send span{margin-left:7px!important;font-size:17px!important}
.el-atd-attachment-preview-send:disabled{opacity:.55!important;cursor:not-allowed!important}
@media(max-width:600px){
 .el-atd-attachment-preview-head{flex-basis:52px!important;height:52px!important;padding:0 13px!important}
 .el-atd-attachment-preview-body{padding:14px!important}
 .el-atd-attachment-preview-image{max-width:100%!important;max-height:calc(100vh - 210px)!important}
 .el-atd-attachment-preview-foot{padding:10px!important}
 .el-atd-attachment-preview-cancel,.el-atd-attachment-preview-send{height:42px!important}
}

/* v1.0.154 - a prévia de anexo fica acima do compositor e mantém o envio visível */
.el-atd-dialog.ats-attachment-preview-open .el-atd-compose{z-index:1!important;}
.el-atd-attachment-preview{z-index:2147483646!important;}


/* v1.0.160 - campos do formulário com foco destacado e aparência profissional */
.el-atd-start input.el-atd-name,
.el-atd-start input.el-atd-email,
.el-atd-start input.el-atd-phone{
  border:1px solid #d7dce3!important;
  border-radius:8px!important;
  min-height:48px!important;
  padding:11px 13px!important;
  transition:border-color .16s ease,box-shadow .16s ease,background-color .16s ease!important;
}
.el-atd-start input.el-atd-name:focus,
.el-atd-start input.el-atd-email:focus,
.el-atd-start input.el-atd-phone:focus{
  border-color:#2563eb!important;
  box-shadow:0 0 0 3px rgba(37,99,235,.14)!important;
  outline:none!important;
  background:#fff!important;
}
.el-atd-start input.el-atd-field-invalid{
  border-color:#dc3545!important;
  box-shadow:0 0 0 3px rgba(220,53,69,.10)!important;
}
.el-atd-start input::placeholder{color:#7b8794!important;opacity:1!important}
.el-atd-start input:focus::placeholder{color:#9aa5b1!important}

/* v1.0.164 - status da fila no atendimento do cliente */
.el-atd-queue-status{
    display:none;margin:0 0 10px;padding:9px 12px;border:1px solid #f5d28b;border-radius:9px;
    background:#fff9eb;color:#8a5a00;font-size:12px;font-weight:700;text-align:center;
}
.el-atd-queue-status.is-active{border-color:#b9e5c8;background:#effaf2;color:#18733a}

/* v1.0.177 - aviso de encerramento destacado no popup do cliente */
.el-atd-msg-closed-notice{
  color:#2563EB!important;
  font-size:18px!important;
  font-weight:600!important;
  line-height:1.55!important;
  text-align:center!important;
  background:#eff6ff!important;
  border:1px solid #bfdbfe!important;
  border-left:4px solid #2563EB!important;
  border-radius:12px!important;
  padding:16px 18px!important;
  margin:12px 0!important;
  box-shadow:0 4px 14px rgba(37,99,235,.08)!important;
}
.el-atd-msg-closed-notice *{color:#2563EB!important;font-weight:600!important}

/* v1.0.178: mensagem de encerramento mais visível e botão de encerrar com contraste */
.el-atd-system-closed{font-size:18px!important;font-weight:600!important;color:#2563EB!important;line-height:1.55!important;background:#eff6ff!important;border:1px solid #bfdbfe!important;border-left:5px solid #2563EB!important;border-radius:12px!important;padding:16px 18px!important;margin:14px 8px!important;text-align:center!important;box-shadow:0 4px 14px rgba(37,99,235,.10)!important}
.el-atd-head-actions .el-atd-end{background:#dc2626!important;border:1px solid #b91c1c!important;color:#fff!important;border-radius:8px!important;padding:10px 14px!important;font-size:13px!important;font-weight:800!important;letter-spacing:.2px!important;box-shadow:0 3px 10px rgba(220,38,38,.25)!important;opacity:1!important;white-space:nowrap!important}
.el-atd-head-actions .el-atd-end:hover{background:#b91c1c!important;filter:brightness(1.04)!important}
.el-atd-head-actions .el-atd-end:focus-visible{outline:3px solid #fecaca!important;outline-offset:2px!important}

/* v1.0.186: formulário condicionado à disponibilidade após seleção do departamento */
.el-atd-start [hidden]{display:none!important}

/* v1.0.189: estado hidden prevalece sobre regras de layout do popup */
.el-atd-emoji-panel[hidden], .el-atd-start [hidden]{display:none!important;visibility:hidden!important;pointer-events:none!important}


/* v1.0.192 — seletor de departamento centralizado e destacado na tela inicial */
.el-atd-messages:has(.el-atd-department-picker:not(:has(.el-atd-department[hidden]))) {
  display:flex!important;
  flex-direction:column!important;
  justify-content:center!important;
  align-items:stretch!important;
  gap:20px!important;
  padding:32px 28px!important;
  box-sizing:border-box!important;
}
.el-atd-messages .el-atd-welcome {
  flex:0 0 auto!important;
  padding:8px 8px 4px!important;
  margin:0!important;
  text-align:center!important;
  font-size:16px!important;
  line-height:1.65!important;
  color:#596579!important;
}
.el-atd-messages .el-atd-welcome strong {
  font-size:24px!important;
  font-weight:700!important;
  color:#172554!important;
  margin-bottom:10px!important;
}
.el-atd-department-picker {
  width:100%!important;
  max-width:460px!important;
  margin:0 auto!important;
  padding:22px!important;
  box-sizing:border-box!important;
  background:linear-gradient(145deg,#fff 0%,#f8fbff 100%)!important;
  border:1px solid #dbeafe!important;
  border-radius:18px!important;
  box-shadow:0 12px 30px rgba(37,99,235,.12),0 2px 6px rgba(15,23,42,.04)!important;
}
.el-atd-department-picker:has(.el-atd-department[hidden]) {
  display:none!important;
}
.el-atd-department-label {
  display:block!important;
  margin:0 0 6px!important;
  color:#172554!important;
  font-size:19px!important;
  font-weight:700!important;
  line-height:1.35!important;
}
.el-atd-department-hint {
  margin:0 0 15px!important;
  color:#64748b!important;
  font-size:14px!important;
  line-height:1.5!important;
}
.el-atd-messages .el-atd-department {
  display:block!important;
  width:100%!important;
  min-height:58px!important;
  margin:0!important;
  padding:0 46px 0 16px!important;
  box-sizing:border-box!important;
  border:2px solid #bfdbfe!important;
  border-radius:12px!important;
  background-color:#fff!important;
  color:#1e3a8a!important;
  font-family:inherit!important;
  font-size:17px!important;
  font-weight:600!important;
  cursor:pointer!important;
  outline:none!important;
  box-shadow:0 3px 8px rgba(37,99,235,.07)!important;
  transition:border-color .18s ease,box-shadow .18s ease,transform .18s ease!important;
}
.el-atd-messages .el-atd-department:hover,
.el-atd-messages .el-atd-department:focus {
  border-color:#2563eb!important;
  box-shadow:0 0 0 4px rgba(37,99,235,.12)!important;
}
@media(max-width:600px) {
  .el-atd-messages:has(.el-atd-department-picker:not(:has(.el-atd-department[hidden]))) {
    padding:22px 16px!important;
    gap:16px!important;
  }
  .el-atd-department-picker {padding:18px!important;border-radius:15px!important}
  .el-atd-messages .el-atd-welcome strong {font-size:22px!important}
}

/* v1.0.194: respiro discreto ao redor do cabeçalho, sem alterar o layout funcional */
.el-atd-head{
  margin:10px 10px 0!important;
  padding:15px 20px!important;
  border-radius:10px!important;
  box-sizing:border-box!important;
  min-height:64px;
}
.el-atd-head > *{min-width:0}
@media (max-width:600px){
  .el-atd-head{margin:8px 8px 0!important;padding:13px 16px!important;min-height:58px}
}


/* v1.0.195: acabamento visual dos botões do formulário do popup */
.el-atd-start .el-atd-start-btn{
  display:flex!important;
  align-items:center!important;
  justify-content:center!important;
  gap:10px!important;
  width:100%!important;
  min-height:54px!important;
  padding:14px 22px!important;
  border:1px solid #0f9999!important;
  border-radius:16px!important;
  background:linear-gradient(135deg,#16a6a6 0%,#078b8b 100%)!important;
  color:#fff!important;
  font-size:15px!important;
  font-weight:700!important;
  letter-spacing:.15px!important;
  line-height:1.25!important;
  box-shadow:0 7px 16px rgba(8,145,145,.20),inset 0 1px 0 rgba(255,255,255,.18)!important;
  transition:transform .18s ease,box-shadow .18s ease,filter .18s ease!important;
  -webkit-appearance:none!important;
  appearance:none!important;
}
.el-atd-start .el-atd-start-btn:before{
  content:"💬";
  font-size:18px;
  line-height:1;
}
.el-atd-start .el-atd-start-btn:hover:not(:disabled){
  filter:brightness(1.04)!important;
  transform:translateY(-1px);
  box-shadow:0 10px 20px rgba(8,145,145,.25)!important;
}
.el-atd-start .el-atd-start-btn:active:not(:disabled){
  transform:translateY(0);
  box-shadow:0 3px 8px rgba(8,145,145,.18)!important;
}
.el-atd-start .el-atd-start-btn:focus-visible,
.el-atd-start .el-atd-offline-email-btn:focus-visible{
  outline:3px solid rgba(37,99,235,.35)!important;
  outline-offset:3px!important;
}
.el-atd-start .el-atd-offline-email-btn{
  display:flex!important;
  align-items:center!important;
  justify-content:center!important;
  gap:10px!important;
  width:100%!important;
  min-height:52px!important;
  margin-top:10px!important;
  padding:13px 20px!important;
  border:1.5px solid #93baff!important;
  border-radius:16px!important;
  background:linear-gradient(180deg,#fff 0%,#f4f8ff 100%)!important;
  color:#2563eb!important;
  font-size:14px!important;
  font-weight:700!important;
  letter-spacing:.1px!important;
  line-height:1.25!important;
  box-shadow:0 5px 13px rgba(37,99,235,.09)!important;
  transition:transform .18s ease,box-shadow .18s ease,background .18s ease!important;
  -webkit-appearance:none!important;
  appearance:none!important;
}
.el-atd-start .el-atd-offline-email-btn:before{
  content:"✉";
  font-size:20px;
  line-height:1;
}
.el-atd-start .el-atd-offline-email-btn:hover:not(:disabled){
  background:#eff6ff!important;
  border-color:#60a5fa!important;
  transform:translateY(-1px);
  box-shadow:0 8px 17px rgba(37,99,235,.14)!important;
}
.el-atd-start .el-atd-offline-email-btn:active:not(:disabled){
  transform:translateY(0);
}
.el-atd-start .el-atd-start-btn:disabled,
.el-atd-start .el-atd-offline-email-btn:disabled{
  opacity:.58!important;
  cursor:not-allowed!important;
  transform:none!important;
  box-shadow:none!important;
}
@media(max-width:600px){
  .el-atd-start .el-atd-start-btn{min-height:50px!important;padding:12px 14px!important;border-radius:14px!important;font-size:14px!important}
  .el-atd-start .el-atd-offline-email-btn{min-height:49px!important;padding:12px 12px!important;border-radius:14px!important;font-size:13px!important}
}